In this episode I caught up with – by popular demand – Julie Harris. With over 20 years of experience in the veterinary industry Julie is now the Chief People Officer for VetPartners. If you’re a practice manager or a senior vet nurse working in a leadership position, or if this is something you aspire to, then this is the episode for you.
In addition to her clinical background Julie also has an MBA and a tonne of experience helping people and developing processes. As well as leading her own team she helps vets and nurses in leadership and management roles at over 100 practices across Australia and New Zealand. Julie is full of insights on quality process improvement, workplace culture, the link between customer-centricity and great patient outcomes, and how finding our tribe is essential to our survival as vet nurses.
I love Julie’s spirit of collaboration and community. And even though it challenges me on some levels as a business owner, I think she’s completely right. I really enjoyed sharing some of Julie’s wisdom and a good laugh or two along the way. I think you will too.
Julie and I also discussed:
· These podcasts: